Adobe Commerce Solution for an Electric Supplies Wholesaler

Client

Electric supplies and equipment wholesaler

Industry

Retail, eCommerce

Services

Product Development

Tech

Adobe Commerce

Challenge

The customer, a US-based wholesaler of electric supplies and equipment, turned to ITRex to give their ecommerce business a fresh start. The customer’s legacy ecommerce website was difficult and expensive to maintain, so they landed their eye on Adobe Commerce. ITRex was commissioned to execute the migration to the new platform.

Specifically, we were tasked with:

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Crafting a customized ecommerce solution based on Adobe Commerce maintaining the look & feel of the legacy website

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Seamlessly migrating all the assets, including products, product categories, customers, and order history to the new platform, making sure no data is lost

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Configuring the new solution in a way that allows accurately replicating the customer’s workflows

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Implement custom features that would allow the customer to make more personalized shopping experiences

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Integrate the new solution with an ERP and a payment system for more agile processes

Solution

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The new Adobe Commerce-based solution has the good old look & feel but boasts many advantages over the legacy website

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Customization of Adobe Commerce’s B2B module allows accurately recreating the customer’s workflows, causing no disruption to business processes

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Seamless migration of products, categories, customers, and order history from the legacy website ensures all of the customer’s assets are safe and accessible

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Implementation of new custom features, such as pricing rules, customer groups, barcode search, and shopping cart configuration, allows the customer to create tailored ecommerce experiences for different customer groups

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Integration with Epicor Prophet P21 ERP allows simplifying customer management, inventory management, and other processes

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Integration with Vantiv payment system simplifies payments

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Configuration of the admin panel and fine-tuning of Adobe Commerce infrastructure allows surpassing the platform’s quantitative limitations and lets the customer to catalog more than 13,000 categories

Impact

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The customer gained access to Adobe’s marketplace of extensions and features, which made adding new functionality quick and stress-free

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Since the new ecommerce solution runs in the cloud with maintenance included in the Adobe Commerce subscription fee, the customer is guaranteed stable website performance with no downtime

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The customer is now able to access Adobe’s products that allow introducing newer, advanced features and are easily integrated with the ecommerce solution, such as Adobe Sensei, Adobe Marketo Engage, and others