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A US-based full-service HVAC provider offering a variety of building solutions was overwhelmed by the tedious and time-consuming task of manually generating reports for its customers — property owners. Their process involved copying and pasting building performance data from multiple sources, adjusting it, and generating reports in PDF format for sharing. It was not only slow but also prone to errors. Looking for an answer to their trouble, the company reached out to ITRex for expertise in BI and data analytics solutions to build a proprietary automated reporting tool.