AI-native QA & testing services

ITRex offers more than just traditional quality assurance (QA) and software testing services. We incorporate AI and Gen AI into every stage of the testing process to ensure that your systems run smoothly, scale securely, and launch quickly.
software testing services

What kind of AI-powered QA & software testing services does ITRex provide?

We fuse 16+ years of quality assurance expertise with an AI-first mindset. Our QA and software testing services go beyond catching bugs—we help you design a continuous, intelligent, and resilient culture of quality across your entire software lifecycle.
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Comprehensive QA audit & consulting

Our quality assurance consultants run in-depth audits and maturity assessments across processes, tooling, test coverage, and defect leakage. We then map gaps to TMMi and ISO/IEC 25010 and deliver a prioritized backlog with a modernization roadmap. Whether you need to redesign your test pyramid, meet WCAG goals, or tie quality and performance metrics to business KPIs, we’re here to help.

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Manual testing

For scenarios where human insight is critical, we offer high-quality manual testing services tailored to real user behaviors and business flows. This includes exploratory testing, usability validation, and human-in-the-loop support for edge cases where automation falls short. Wherever possible, we augment these efforts with Gen AI to accelerate document creation, defect classification, and reporting.

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AI-driven test automation

Our QA company uses potent AI technologies like Mabl to create self-healing automated tests with little coding. Our test automation solutions adapt to interface changes and span UI, API, visual, performance, and accessibility testing integrated into your CI/CD pipeline with quality gates. We also use risk-based test prioritization and Gen AI-assisted authoring to improve coverage in critical areas based on user stories, logs, and historical bugs.

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QAOps & continuous testing

We integrate quality assurance into your CI/CD pipeline—not as a phase, but as a continuous process. Our QAOps engineers build test infrastructure as code, orchestrate parallel testing at scale, and set up intelligent quality gates to ensure reliability at every commit. We also implement real-time quality metrics and automated feedback loops across your software development lifecycle.

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Gen AI application testing

As Gen AI infiltrates software products, new risks emerge—which ITRex’s quality assurance and software testing services help address. We validate system behavior across prompts and interactions, assess output consistency, and ensure UI/UX stability. We also simulate real-world misuse scenarios and run security tests to prevent prompt injection, data leakage, and adversarial inputs—whether your app is LLM-based, multimodal, or API-connected.

AI model validation

Utilize ITRex’s QA services to ensure that your AI models are accurate, robust, and compliant. Our team will evaluate AI and Gen AI model performance in terms of accuracy, precision, recall, and F1 while also testing for drift, overfitting, and generalization to real-world data. To comply with GDPR, HIPAA, and EEOC standards, our company conducts robustness checks, fairness audits, explainability reviews, and privacy testing.

What types of software solutions do our QA services cover?

We design platform-specific QA strategies to match your system’s architecture, tech stack, and business logic. From consumer apps to Gen AI-powered agentic systems, our software testing company ensures usability, scalability, data integrity, compliance, and consistent performance under any load. Here’s what we test—and how we test it:

Web, mobile & desktop applications. IoT & embedded systems Our software testing specialists assess functionality, responsiveness, accessibility, performance, and device/browser compatibility across mobile, web, and major desktop environments. ITRex’s QA consultants validate firmware, device-to-cloud communication, and sensor reliability under real-world conditions, with a focus on connectivity, latency, data integrity, and resource constraints (e.g., battery, memory).
Cloud-native & microservices architectures Enterprise applications We validate loosely coupled services for scalability, resilience, and fault tolerance by performing contract testing, service-level monitoring, and chaos testing in containerized (K8s/Docker) or serverless setups. Our testing services for ERP, HMS, CRM, HMS, and other enterprise applications cover data correctness, access control, workflow integrity, and custom business logic.
APIs & system integrations Data & analytics platform ITRex’s QA specialists test public, private, and third-party APIs for stability, correctness, security (OWASP), and version compatibility. We also validate end-to-end flows across integrated systems to ensure smooth data exchange. As a software testing company, we ensure your data platforms handle your most valuable asset securely and accurately. For this, we test ETL/ELT pipelines, data integrity, reporting logic, and dashboard interactivity.
AI & Gen AI systems As part of our software testing services, we test AI agents, LLM-/SLM-based apps, and copilots for prompt reliability, response accuracy, hallucinations, and resilience to prompt injection, data leaks, and adversarial inputs.

How do we embed AI into our quality assurance services?

Our software testing services integrate LLMs and intelligent automation platforms into every stage of the QA lifecycle—from requirements analysis to regression testing. Discover how we do it and what’s in it for your business:
Generating test documentation faster

ITRex’s software testing team uses LLMs like GPT, Claude, and Gemini to generate initial drafts of test cases, checklists, and test plans directly from user stories. QA experts then validate and enhance this content. The result? More time for QA strategy vs. repetitive tasks.

Enhancing requirements analysis

Our QA team uses AI to review product requirements early in the SDLC—scanning for ambiguity, inconsistencies, or missing cases—so we can flag potential issues before development begins and minimize rework.

Standardizing bug reports

AI helps our software testing experts write clear, complete, and standardized bug reports. Language models summarize defects, include the right technical details, and ensure consistency—helping developers correct flaws faster and with fewer back-and-forths.

Automating test execution with Mabl

We use Mabl as our primary platform for intelligent test automation. With its AI-powered auto-healing capabilities, the tool detects changes in UI and automatically updates test scripts, speeding up regression cycles by up to 50% and eliminating the need for costly SDET talent.

Transforming QA workflows with smart assistants

ITRex builds custom AI assistants to partially automate software testing services. Our agents extract new user stories from tools like Jira, create corresponding test artifacts, and upload them to platforms like TestRail, Qase, and Confluence for review, lowering QA costs.

Who do we provide QA services to?

While literally any organization can benefit from ITRex’s quality assurance and software testing services, our company has accumulated the most expertise in complex, heavily regulated industries:

Healthcare, pharma & biotechnology

We ensure your solutions comply with critical standards like HIPAA, GDPR, and HL7, providing rigorous validation for EMR/EHR systems, medical imaging solutions, device software, and digital health platforms.

Logistics & transportation

ITRex’s QA services team evaluates TMS, WMS, fleet tracking, and supply chain optimization systems for performance, data accuracy, and real-time reliability—even under peak operational loads.

FinTech & financial services

Our security testing and process automation expertise help you meet stringent compliance demands and protect sensitive user data in a fast-moving market.

Enterprises & SaaS providers

As an expert QA services company, we can help you modernize legacy systems and ensure your enterprise software is scalable, secure, and ready for integration with intelligent automation and AI workflows.

What QA & software testing projects have we completed so far?

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Why collaborate with our quality assurance company?

AI-first mindset. We devise QA strategies with today's ubiquitous intelligence in mind, ensuring you're prepared not just for the present, but for what's to come.
Deep specialization in AI & Gen AI testing. Besides traditional QA services, we possess deep expertise in AI model validation, bias detection, and securing Gen AI applications against unique threats.
Security & compliance by design. With QA and software testing frameworks ready for HIPAA, GDPR, SOC 2, and more, we ensure your applications are secure and audit-ready from day one.
End-to-end strategic partnership. From initial QA audits and strategy consulting to GenAI application testing and post-launch quality governance, we help you build, scale, and maintain software that delivers consistent, measurable results.