This is one of the most prominent RPA use cases in banking & finance. According to The Mortgage Reports
, closing a mortgage loan can take banks up to 60 days. Loan officers need to go through many steps, including employment verification, credit check, and other types of inspections. Furthermore, a small error made by the employee or the applicant can significantly slow down the case. Robotic process automation in finance can cut loan-processing time by 80%
, which will be a massive relief for both banks and clients.
Radius Financial Group relied on RPA in banking to accelerate mortgage processing. Before RPA, loan processors would feel overwhelmed handling 30 loans in their pipeline, but now with their robotic assistants, they feel comfortable managing up to 50 loans without feeling stressed. This configuration allowed Radius to cut loan processing costs by 70%
Intelligent robotic automation allowed Radius to thrive even in the COVID era. The firm registered 30% more loan production revenue than the rest of the industry compared to the Mortgage Bankers Association average. The company also had about 50% more net income than average in the banking sector.