AI solutions for retail and ecommerce

We help cut through the artificial intelligence hype and implement AI in retail for tangible benefits, from smarter operational processes to increasingly personal customer service

Our know-how in building AI solutions for retail

Our approach is to make sure that the retail AI solutions we create for your business meet your specific objectives and KPIs, whether it’s an increase in sales or cost reduction. Before kickstarting product development, our AI consultants discuss what problems you are trying to solve and thoroughly study your infrastructure and data assets. Only then will we scope your AI retail project. Knowledge sharing with your team and customer data security are also core pillars of our strategy.

Data Mining & Analytics

Leveraging AI to gather, clean, and analyze data about historical sales trends, your customer lifetime value, channel performance, buying behavior patterns, and other critical drivers to improve your retail sales forecasting, inventory management and customer engagement

Conversational commerce

Building intelligent chatbots that can automate email communication or interactions with customers on your website, providing answers to their queries instantly, 24/7. Chatbots help customers make a buying decision while taking over 60% of your help desk activities.

Personalized experience

Creating smart recommendation engines and other AI solutions to personalize customer experience and tailor your ecommerce offerings using data from the customer’s past purchases, search history, or ML-based sentiment analysis

Autonomous shopping systems

Elevating the in-store experience with smart store solutions, including checkout-free shopping and smart shopping carts powered by machine learning and computer vision. These solutions enhance social distancing measures and enable targeted advertising.

AI solutions for retail and ecommerce that can supercharge your business

An AI company with 13+ years of experience, we know how to make AI your differentiating force in the retail or ecommerce industry. We will help you harness natural language processing, computer vision and machine learning algorithms, including deep learning and neural networks, to pull out impactful insights from your data for specific applications.

Leverage customer segmentation machine learning to know customers who respond to new promotions or new products or discounts, or to identify new personalities based on groups of attributes that went unnoticed to the human eye. This will open ample opportunities for better targeting.

Analyze interactions with your customers at all touchpoints to drive and personalize engagement. By gathering data on how, why, and where your clients make purchases, AI helps you achieve higher rates of cross-selling/upselling, get more positive social media mentions, or flag anomalies in buying patterns at a granular level so that you can speedily remove friction from the customer journey.

Make sentiment analysis extremely easy for predictive analytics, better customer engagement, or the identification of key influencers. An NLP and ML-based app that understands the emotional tone of a statement will help you track social media mentions, detect urgent customer service tickets, and guide your team in interactions by gauging human signals.

Enhance the smart shopping experience with AI-powered signage or tablets within the store that provide personalized product recommendations. Using customer behavior, browsing history, and preferences, these intelligent systems can suggest relevant products, complementary items, or exclusive discounts.

Transform your store into a smart retail hub by using AI to optimize product placement and store layout. AI analytics can evaluate customer movement, traffic patterns, and product interactions to determine the most effective arrangement. This data-driven approach enhances smart shopping experiences, making it easier for customers to find what they need.

Enable smart shopping by leveraging artificial intelligence retail solutions for real-time stock availability updates and dynamic pricing adjustments. AI systems can monitor inventory and adjust product prices based on sales trends, demand, and competitor actions.

Track your rivals’ digital footprints with automated competitive intelligence programs that bring you relevant competitive intelligence in real time, enabling your business to respond immediately. A 360-degree view of why you win or lose deals will help your teams improve customer engagement and grow sales.

Keep cybercrime at bay and secure customer data with AI and deep learning fraud detection software. AI is able to identify and flag suspicious activity in seconds, preventing false returns, employee thefts, loyalty fraud, or account takeovers.

Improve your front- and back-office operations by providing better customer service, as well as smart paperwork, staffing, and product management practices. Intelligent automation can help you cut expenses on customer support while making it available 24/7 and provide you with granular data on shelf inventory and customer buying patterns.

Drive customer engagement and boost sales with smart retail marketing solutions powered by AI. Leverage advanced algorithms to create personalized, data-driven marketing campaigns that target the right audience at the right time.

AI development tech stack

How AI solutions for retail
can win today’s demanding customers

Margins are under pressure as buyers are changing behaviors and switching brands, driven by the rise of digital shopping. Whether in-store or online, retailers are feeling the impact. With over 70% of customers expecting companies to personalize engagement and use new tech, our AI development team is here to make sense of millions of clicks and taps for creating a compelling offering.