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Client
A professional organization dedicated to the advancement of Ig Therapy practice, across clinical indications and areas of practice
Industry
Healthcare & Biotech, eLearning
Services
Legacy Modernization, Product Development
Tech
WordPress, WooCommerce, LearnDash, PHP

Challenge

Our client has released a WordPress-based platform that features news, guides, courses, webinars, standards of practice, and other content for medical staff to expand their knowledge about immunoglobulin therapy and prepare for an IgCP/IgCN certification exam. The platform also allows doctors, nurses, and pharmacists to collaborate within a medical community. But one of the platform’s crucial functional blocks — buying a membership — ceased to work. The client turned to ITRex to restore the critical functionality and enrich their solution with new features.

Particularly, our team took on the following challenges:
●
Investigate and fix the issue of users’ not being able to buy a platform membership
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Automate the creation of new teams for corporate users
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Build a customizable admin dashboard to simplify memberships and content management performance
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Modernize the legacy platform and optimize its performance and user experience by introducing new features

Solution

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Investigating the platform’s code to detect the root causes of defects in the memberships module. The issue turned out to be heavy customization of the platform’s interface, which caused WooCommerce — a WordPress plugin for managing memberships — to throw errors
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Implementing bug fixes to restore the WooCommerce functionality. This allowed new platform users to buy personal and corporate memberships smoothly and easily
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Implementing a custom solution for automating team creation. The solution allowed to synchronize the platform’s WooCommerce and the LearnDash plugins; the latter helps manage online courses and communities. So now, when a user with a corporate membership creates a new team, it is automatically duplicated in LearnDash, while the team manager is assigned the manager of the newly created learning group and can conveniently track the members’ learning progress
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Implementing a new, easy-to-use, and fully customizable admin panel for managing memberships and learning dashboards.
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Introducing nurse- and pharmacist-specific memberships allowing access to targeted learning materials
Medical platform modernization case study
Medical platform modernization portfolio

Impact

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Fully-functional and feature-rich, the platform fosters healthcare education and allows healthcare professionals to join multidisciplinary communities via flawless ecommerce functionality
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A custom solution for plugins synchronization spares the platform’s admins the effort of manually creating teams and tediously adding new members
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The new dashboard allows the admins to manage the platform’s content quickly and conveniently

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