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Positive | Neutral | Negative |
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This café is great! The staff is friendly, and the coffee is delicious. | Avernum is a series of demoware role-playing video games by Jeff Vogel. It is available for Mac and Windows-based computers. | I’ve had multiple conversations with your customer support, and they were worthless. No one could address my issues. |
Word | Sentiment |
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Good | 0.5 |
Excellent | 0.9 |
Terrible | -0.9 |
Aspect name | Aspect priority | Cloud-based sentiment analysis solutions | Auto ML sentiment analysis solutions | Custom sentiment analysis solutions |
---|---|---|---|---|
Time to deploy | High | Fast. If you buy a ready-made solution, you can use it immediately | Slower. It takes days and even weeks | Even slower. It can take several weeks or even months to build a custom AI sentiment analysis tool |
Costs | High | Low initial investment. But you might pay more in licensing fees as you submit more queries | Similar to cloud-based solutions | Higher initial investment, but costs will decline later. For more insights, you can refer to our AI costs article |
Scalability | Medium to high | It can be scaled | Similar to cloud-based tools | Highly scalable. You can ask your vendor to build the solution with scalability in mind, but it will require additional resources |
Data privacy | Medium to high | Your data is given to a third party | Your data is given to a third party | Your data remains on premises |
Maintenance and support | Medium | Likely to be limited. Vendors can even decide to stop supporting this version of the product and leave you on your own. However, you can arrange for support as a part of your deal for additional fees | Similar to cloud-based solutions | Custom software vendors can allocate full-time dedicated teams to support you |
Fitting in with your existing applications and APIs | Medium | Reasonable | Reasonable | It is designed to fit into your applications |
Ability to handle complex cases | Medium | Depends on the solution. Some complex cases might be included, some will not be there | Similar to cloud-based tools | A custom AI-based sentiment analysis solution vendor can deliver a tool tailored to your business cases, whether it's typos, sarcasm, or any other demands |
Competitive advantage | Low to medium | Limited, as you are using the same algorithms as some of your competitors | It depends. You can’t influence it | It gives you a competitive advantage as your software is unique. It is possible to develop a robust model with the desired quality-to-speed balance |
Incorporating updates | Low | You wait for the vendor to release updates at their convenience | Similar to cloud-based solutions | You can incorporate updates whenever needed as you own the code |
Data requirements | Low | None. The provider uses their own datasets for training | You supply training data | You supply training data |