Customer sentiment analysis has many benefits. It can help you gauge what your customers are feeling towards your product, thereby allowing you to improve your offering. You can also analyze the sentiment towards your competition to repeat their success and avoid their mistakes.
However, incorporating AI-based sentiment analysis into your business
is a challenge. We at ITRex can assist you in various ways. If you opt for cloud-based sentiment analysis, we can help you adapt your system to the cloud vendor’s API. If you choose the auto ML option, we can assist you with dataset preparation and training, and with the vendor’s API integration.
We will be of at most help if you decide to build a custom AI sentiment analysis tool. Our team will allocate ML engineers and work with you on data collection, cleaning, and annotation (if needed). We will build and train a model based on your own datasets and corresponding to your specific needs. Furthermore, we will develop an API and integrate it into your back end seamlessly. Finally, you can count on our support in case of malfunctioning, the need to scale, or incorporating updates.