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Our client, a company that provides physical security risk assessment services for a variety of facilities, including hospitals, stadiums, critical infrastructure, and data centers, relied on manual processes to gather survey data from customers about their property for a risk audit, analysis, and reporting. These outdated methods were hampering their productivity and efficiency. It was clear that something should be changed. The client approached ITRex to develop a solution as part of its automation development services that would simplify their survey data analysis and reporting. They needed an automated reporting tool with wide capabilities.