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Our client — a US-based provider of logistics services — was at a breaking point. The influx of documents from thousands of shippers and carriers was overwhelming their outdated, inefficient document management system. Manual processes used for cumbersome and time-consuming tasks like document indexing were holding them back. As the number of documents continued to rise, the urgency to switch to automated technology only grew stronger. The company turned to ITRex for ML development and computer vision services to build a proprietary OCR document management solution that would automate their processes and improve productivity.