Client
HI-TAPO
Industry
Social Networking
Services
Product Development
Tech
Android, Java, Bootstrap

Challenge

Concerned about frequent police brutality cases in the USA, Martin Whitehead, the client, set out to build up a community of support to protect people during their interaction with police and foster a more humane law enforcement. He was looking to build a feature-rich, high-performing Android app to promote safe returns home, while also enhancing oversight of police activities. We felt privileged to take on a project with such a high social value.

Our team took on the following challenges:
Deliver a full-cycle Android app development, from the discovery phase to the deployment and maintenance.
Build a wide range of capabilities in the app, like live video streaming, offline recording, automatic sending of “Notification letters” to a pre-programmed network, geolocation tracking, event mapping, commenting and leaving a review of the interaction.
Implement a paid call center subscription feature to provide 24/7 live concierge support.
Integrate the app with the Stripe payment system.

Solution

A fully-functional Android app from scratch in record time.
Integration with Bambuser’s mobile live-streaming solution enabling registered users to immediately activate the app to livestream interactions with police by tapping the alert button.
Automated text and email notifications sent to a pre-programmed network of family, friends, loved ones and civic and community organizations to alert them to view the video.
The all-clear button to notify the network that the interaction has concluded.
The Offline Recording option that allows users to record video to local storage in the offline mode; the app then automatically uploads it to the news feed when the connection is restored.
The User Feedback functionality that allows users to write a review of the interaction, including the officer’s name, badge number, the reason for the stop, use of force, if any, and a rating of the overall experience.
The 24/7 HI-TAPO Concierge subscription service that provides 24/7 on-demand live concierge support and enables the network to locate the arrested person.
Integration with 3rd party systems, specifically Stripe, Twilio SMS API, Google and Facebook (for logging in to the system).
The HI-TAPO Admin Panel to manage user accounts, feedbacks and comments.

Impact

The HI-TAPO monitoring and social networking app provides immediate support for individuals interacting with law enforcement.
The application assures people are never alone when encountering law enforcement, and their loved ones are aware of where they are and what’s happening to them.
The platform aggregates ratings and comments about interactions with police officers in the local area for transparency and community building.
HI-TAPO helps minimize the amount of time a person is unaccounted for and, possibly, vulnerable to the criminal justice system.

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