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The customer, a US-based company offering a multi-enterprise collaborative platform for the global supply chain, turned to ITRex to streamline their software test automation process. The test automation pipeline was already in place. However, the test framework used could not meet the customer’s scalability and maintainability expectations. Moreover, the customer’s complex test architecture and the need for custom reporting queries did not allow for convenient test result visualization and analytics. Lastly, the current test automation pipeline required excessive effort from the customer’s test team for setting up automated test runs.